What are perks and other benefits like at Chewy?

Benefits are decent, 20% employee discount is not great.

Senior Leadership. Multiple role changes, 6 managers at Director level in 3 years, No Merch strategy?

flexible hours, friendly coworkers, work from home positions available, team oriented, wonderfully sweet customer base, benefits are awesome, there are classes you can attend on the clock and it's super hands-on

it's not a con for me, but you have to know how to talk to people. 10/10 must be a people person

Benefits are pretty good, employee discount is great if you have pets, plenty of great, competent coworkers who want the best for Chewy and our customers.

RTO 3-days a week with 4-days likely by end of year and 5-days next fiscal year is not out of the question in my opinion. The whole RTO policy is non-sensical as most employees can do their entire jobs from home and have teams split across the country so in-person collaboration is rare for many. They'll claim backwards and forwards to be data-driven except the data shows that fully remote work increases productivity for many employees. Continued RTO is clearly a ploy to decrease head-count, both through employees quitting and being fired for attendance (yes they absolutely keep track and will not make exceptions without a doctor's note). Layoffs are likely before end of year in my opinion, as RTO hasn't caused enough to quit. Upper management, above lower directors, are out of touch and play favorites. Seems like most are now former Amazon management and it shows. Process is everything, fill out the paperwork correctly, jump through the hoops and you'll get promoted over those who are busy getting things done and cleaning up after you. Think you're doing great? Think you've added value, saved the company money? Improved customer experience? Well you forgot to document everything you did everyday for the last year and fill out the paperwork and so did your manager, so tough luck. Company culture has really taken a dive the last few years and it's been top down. Very middle heavy as well, not sure why we need so many directors but all the extra process and paperwork makes sense if you understand the so many levels of management that don't have enough to do to justify their positions, so they make up work for themselves and those below them. Contrary to popular belief Emperor Nero didn't fiddle while Rome burned, but the C-suite sure appears to be fine with letting Chewy burn so long as they get short-term gains and get their power-trip on.

Remote work, multiple schedule options, great benefits, helpful leadership

Workload can be a lot depending on how busy customer contact is

Good pay and good benefits, very laid-back in general with a relaxed dress code, guaranteed yearly raise for your first 4 years, decent UTO/PTO policy with a good accrual rate, lots of room for error/correction and growth, very flexible and accommodating when it comes to missing work for other obligations (appointments, childcare, etc). Overall, if you're just trying to keep your head down and make a living and do a good job without making it your whole life, it's a pretty good position despite the issues that make me want to ragequit sometimes. I have to remind myself a lot of all the positives that make it a better position than I could ever hope to get with my education level.

Changing standards, changing job responsibilities, sometimes immature and unprofessional leadership, cliqueness on-site, bad decisions made by upper management who doesn't actually do the job, not enough training or learning materials, not enough done to make sure every employee and new-hire is set up for success, not many work from home opportunities for new-hires anymore, big toxic-positivity culture, using AI to grade performance (although the pros do outweigh the cons in my opinion)

Good benefits and good pay for high schoolers looking for a job—different shifts to choose from.

Long hours for the workers

This company actually listens to the workers, and actively works to make changes that would benefit us. The benefits are great, and the pay isn't the worst either. They even encourage you to move to different teams and move up the chain from worker to leadership or to specialty teams such as Pharmacy.

While Chewy is constantly changing for the better, some updates can be a bit slow to inform everyone. This isn't really an issue if you regularly check your work email, but some updates might slip past you if you don't.

Great people, environment, benefits, and dogs in the office!

pay vs other companies is the biggest

Good Benefits, decent pay, remote work available

none I can think of

Chewy truly invests in its people. The collaborative environment makes it easy to share ideas, and leadership encourages innovation at every level. Work-life balance is supported, benefits are excellent, and there are plenty of opportunities for career growth. It feels rewarding to contribute to a company that values both its employees and its customers.

Chewy is growing fast, which can sometimes mean priorities shift quickly and projects move at a rapid pace. Adaptability is key to succeed here.