What is the hiring process like at Dynata?

Past leadership created an outstanding company from the inside out. Kurt Knapton was a leader whose vision in action inspired greatness and dedication among the company’s workforce, some are still there. The positive culture built during this time was rewarded by a workforce commitment by building and maintaining a solid reputation of excellence. By fostering a great deal of good will and attracting a skilled and dedicated workforce he set the company up for success - a win for the business, staff and the clients. The current leadership has in-done all of it. There are still some of those professionals kicking around, but many have given up on the company and left or been let go.

They keep driving the best people out with useless, time consuming process, lack of appreciation and stagnant pay. They demand a lot but give little in return. Hard work is rewarded by more hard work until you quit or break or are eventually let go. Nobody’s safe from the next round of terminations and everyone knows it. Being an innovator does not earn you loyalty from this employer, just momentary recognition, which quickly fades into what have you done for me lately. When quarterly employee satisfaction surveys are analyzed and reported back at quarterly employee updates, troubling trends in employee satisfaction are met with gaslighting. Everything is fine, nothing to see here. We have the best leadership team, we are truly talented and amazing! That is a recurring takeaway. Nothing is acknowledged or actioned in any way. The only happy folks seem to be the executives who continually pat themselves on the back.

Really great team in Melbourne with the exception of a one person that was hired with zero sales experience

- Toxic management - Negligent hiring process - Manager creating a toxic work culture

Remote, Somewhat flexible, Easy Interview process

Not enough training only one day & once you're on the floor the rules change. Management is all over the place - you don't even have a 'team' or a specific Team Leader you can report too, its odd. Basically just thrown in a Teams chat & get to work. They expect you to read scripts verbatim and not even acknowledge that you're speaking to a live person, you're basically a robot. They expect you to use your own equipment - laptop, headset, and mouse. Their schedule system sucks, they don't post it till 2 hours before your shift, so you're always scrambling to find out if you work or not, hard to make plans. Lastly, when I let them know I had to resign, they said nothing they just blocked all my access to everything. That shows you a job is really just a job. Also its very very low pay ($13) for what you need to do, especially for working night hours.

Work life balance in company

low compensation as a new hire

Most employees are wonderful people.

Leadership has no idea what it is doing. They filed for bankruptcy, made no real change to the strategy to improve performance, revenue, or morale. Leaders continue to hold positions despite terrible financial results - they are never held accountable. They let high performing, legacy employees go becuase "they make too much money" and don't consider the consequences on employee morale, or the direct impacts on person they have "laid off". I had red flags during the interview process and wish I had listened to my gut.