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Thank you for sharing your experience with us. We’re glad to hear you found value in the free products, paid vacation, and benefits offered during your time with Holt Renfrew.
We’re truly sorry that other aspects of your experience—particularly turnover, compensation, team dynamics, and leadership—did not meet your expectations. Feedback like yours is important, and it highlights areas where we need to continue strengthening our employee experience.
We recognize that stability, fair pay, and supportive management are essential for long‑term success. Over the past year, we’ve continued to invest in leadership development, team culture, and clearer pathways for growth and recognition. We’ve also taken a closer look at turnover drivers within specific departments to ensure our people feel supported and set up to thrive. In fact, YTD our turnover rates continue to trend downward and sit well below industry benchmarks.
Thank you again for taking the time to share your perspective and for the contributions you made during your time with us. We wish you all the best in your future opportunities.
