Hi, thank you for taking the time to leave this review. We regret that you have had this experience with store management, this does not sound like an environment we aspire to create. We take your concerns seriously and are committed to addressing your issues. We would like to discuss your personal experience in more detail. Please contact us at: Hr@office.co.uk.
Low pay, commission almost impossible to reach on an average day, poor management, overworked
Office Shoes Response
now
Firstly, thank you for taking the time to write your review. We value all feedback, whether positive or constructive, as it helps us improve. Please note we have taken your feedback on board, and we will use it moving forward.
Trying to implement a better culture and more enjoyable place to work
Cons
Unfortunately the company does not prioritise it's employees and salaries are very low compared to competitors. So much turnover made it hard to build strong teams and culture. Little flexibility
Office Shoes Response
now
Hi. Firstly, thank you for taking the time to write your review. We value all feedback, whether positive or constructive, as it helps us improve. Please note we have taken your feedback on board, and we will use it moving forward.
Luckily the team I work with (for the most part) are lovely— both really engaged with wanting to do better for themselves and have a genuine want to improve the store
Cons
Store standards—
- mould and mushrooms growing in the office which is also the bathroom with a toilet that has a constant leak and doesn’t flush..
- almost no lights functioning on the shop floor and entire walls in disarray and crumbling away due to Office not paying or following through maintenance requests
- no heating or air con, the store has the same square foot space as a lunch box (or a shoebox, no pun..) as neither Office or the landlord want to pay for
- have to use a torch in the stockrooms due to poor lighting and conditions
- unachievable bonus scheme and very unclear daily targets, managers given a lot of reports but no clear daily run rates to encourage individual productivity
- reprimanded immediately for any kind of human error or lateness regardless of reason from head office and store teams don’t generally have a voice (if not clocked in right on the minute you get scolded and called out)
- poor pay, management aren’t allowed much autonomy or control
No proper training.
Very low pay.
You’d have to do 3 peoples jobs because they don’t rehire staff after they leave.
No perks.
Office Shoes Response
now
Hi, we work hard to create a supportive, people-focused form of communication and fairness in our processes and policies, so it’s disappointing to hear that you haven’t had this experience in your role. We’d like to speak to you in more detail to better your specific issues and concerns. Please contact us at: hr@office.co.uk
