What are perks and other benefits like at Progyny?

People seem to get along and collaborate together. The benefits are good and the pay is decent. The mission and vision are excellent and you feel like you are making a difference.

Part of total pay package is Options and they're worth very little now with no salary increase. Executives micro manage at all levels. All of them. Very little decision making and they want to make all decisions. Some execs are really abrasive and honestly mean. No accountability becasue they're leaders. Extremely lean teams with work growing but no development, tech resources, or staffing offered. People are overwhelmed. On top of that there is a dictate to be strict about working from home, but on any given day half of the executive team is working from home. Really good people have left because of their hours long commute and dictates to be in office on Christmas Eve.

Great pay, benefits, remote work-life balance, and opportunity to apply unique expertise in a new industry.

My analytics role was not aligned to a team to maximize my expertise. Forced to work in a directorate that had no experience in the project management process, I was in a constant resource overload state. The workload demand exceeded my capacity where every project was a priority. I was often met with a response of needing to manage my time better, and work longer hours.

Good benefits and pay rate

Do not work here if you expect to receive any sort of support from your supervisors or managers

people are genuinely passionate about what they do, benefits are great, IVF and egg freezing benefits, lots of learning on the job

lots of micromanagement, company is extremely unorganized, poor communication amongst management/leadership, there is definitely a power hierarchy and if you work in member services, you are at the bottom of the totem pole

Good benefits and yearly bonus cycle

Culture that rewards bad behavior in high performers Lack of transparency around promotion cycle

- Benefits are good, with Progyny benefit offered and parental leave - Fully remote jobs (getting rarer these days) or hybrid - Many talented and collegial colleagues

- Company is filled by hiring connections who are then protected, instead of promoting within - Promotions - or lack thereof - Clear favoritism that is well known and discussed amongst employees - Management, from middle management and up, is not great. The constantly shifting direction and overwork leave people here burnt out I'm not listing my department so leaders can speculate who wrote this as opposed to making any changes

Benefits are great and office is clean

Higher ups are corrupted and play favorites

Good benefits and bonus. Like the hybrid work schedule.

- Micromanagement to the max - No clear roadmap for a promotion - Leadership does not have a pulse on its employees

They have great benefits and wfh available if you’re not in NY

-leadership within the contact center sexually harassed someone and a creep and still works there -they keep people with the worst outside and poor work ethic -the post on LinkedIn how they’re an awesome company but it’s poorly managed, they don’t promote work/life balance, no growth opportunities

Most can work remote (mostly those outside NYC area).

Progyny felt like a dream come true at first. For me, joining the team came with a pay bump, a slew of amazing benefits, great health insurance, and most importantly- room for growth. It’s now become a toxic workplace with unhealthy work-life balance, unrealistic expectations, and low morale. Progyny’s big thing was always offering “white glove service” to their members. Upper management expects PCA’s to be the face of the company and always ask for “our help” in making the member experience a SUPER STAR one. But on the flip side, they continuously micro-manage, fail in offering adequate support and staffing, and have unrealistic metric and QA expectations. They continue adding benefit offerings without having a team to fully support said programs, creating more work for already overwhelmed and burned out PCA’s. “Help is coming” they say which then takes 6+ months and ends up being contract workers who either quit due to lack of support or have no idea how to properly work as a PCA. Recently, they’ve given what seems like most of the long time PCA’s verbal warnings and write ups about call outs and call avoidance. Many of these instances, unfounded, or even completely unreasonable. Some PCA’s “fight” it and have these warnings removed from record but for most who no longer have the energy, it stays as is, which sets us up for failure and directly impacts bonuses, raises, and livelihoods. They’ve rebranded to a “contact center” but don’t be bamboozled- this is a call center. You will take back to back calls with no designated time to work the backlog of cases or emails that continuously grow.