What is working from home like at Safelite AutoGlass?

Good company culture, travel but with work from home option

Can be stressful and unorganized at times

Work from home, internal promotions, benefits for full time employees, and semi flexible schedule.

We had to pitch windshield wipers on essentially every call, they pushed it really hard. The wipers were not cheap, so it was not an easy feat to hit your numbers and be able to reap the benefits of your sales. They did offer $1-$3 per wiper sale if you had met or exceeded your KPI numbers, but again it wasn't as easy to sell as they made it out to be.

Good pay, hours, flexibility to work from home

They do not recognize your years of service and will let you go at a whi

a few pros: work from home more flexible schedule in the “off” season provides own equipment easy training

I have quite a few cons I have gathered working for this company for the last few years. The last con is the biggest one. Pay - yearly ‘raises’ mostly to keep up with inflation and cost of living. They pay barely a living wage for a 1 person household. The more insurance companies you learn to take, it adds 50 cents per group of insurance companies you learn. But it adds more to your workload and during busy season it’s back to back calls constantly. Insurance Referrals - you may be taking insurance and fleet calls but at the end you are forced to sell wiper blades. The wiper blades are priced unfairly and have become difficult to sell to customers due to the price. When the price was lower I did not have a problem selling them. KPI’s - Strict KPI and micromanagement all around. Was able to keep up until they raised the cost of their wiper blades. They will deduct points in call reviews for “extended periods of silence” while we wait for the systems to load. Healthcare - the healthcare options aren’t great and take a lot of your pay if you have health issues. Systems - they will count the days your internet or power goes out against you. There is a specific dialing number for a certain department at an insurance company that has been broken for months, causing long hold times a customer frustration with no reasonable work around. Hold time to speak to IT is frequently over an hour long. Workplace accommodations for disabilities - they use a third party claims system for setting up FMLA, Accommodation, Medical Leave Etc. This third party is not very communicative and does not allow enough time for employees to return paperwork. Paperwork for accommodations for a work from home position is worded for those out in the field not behind a desk. It will take weeks if not months for them to approve accommodations and give short renewal periods even if you have a life time condition. The third party staff is not empathetic and mostly unhelpful. In addition they will also go back on their word and they do not make reporting absences for people with major medical conditions easy. And if you report them wrong or not in a specific time frame those absences will count against you and you standing in employment. Tried addressing this with Safelite HR, asked if I could file through them directly for accommodations, was told someone would “call me back” from HR. Did not receive a call. Received an email stating they will forward my concerns to the third party. Overall unhelpful and makes applying for reasonable accommodations feel like pulling teeth. Between Safelite HR and the third party accommodation team, it’s hard to navigate for those with disabilities. Disabled people are already tired in their day to day lives with the symptoms we deal with, this adds more stress and panic than needed.

Flexible schedule and opportunity to work from home

poor management company wide and very little room to move up

Weekly pay Remote work from home

Very strict on time Do not provide equipment

a few pros: work from home more flexible schedule in the “off” season provides own equipment easy training

I have quite a few cons I have gathered working for this company for the last few years. The last con is the biggest one. Pay - yearly ‘raises’ mostly to keep up with inflation and cost of living. They pay barely a living wage for a 1 person household. The more insurance companies you learn to take, it adds 50 cents per group of insurance companies you learn. But it adds more to your workload and during busy season it’s back to back calls constantly. Insurance Referrals - you may be taking insurance and fleet calls but at the end you are forced to sell wiper blades. The wiper blades are priced unfairly and have become difficult to sell to customers due to the price. When the price was lower I did not have a problem selling them. KPI’s - Strict KPI and micromanagement all around. Was able to keep up until they raised the cost of their wiper blades. They will deduct points in call reviews for “extended periods of silence” while we wait for the systems to load. Healthcare - the healthcare options aren’t great and take a lot of your pay if you have health issues. Systems - they will count the days your internet or power goes out against you. There is a specific dialing number for a certain department at an insurance company that has been broken for months, causing long hold times a customer frustration with no reasonable work around. Hold time to speak to IT is frequently over an hour long. Workplace accommodations for disabilities - they use a third party claims system for setting up FMLA, Accommodation, Medical Leave Etc. This third party is not very communicative and does not allow enough time for employees to return paperwork. Paperwork for accommodations for a work from home position is worded for those out in the field not behind a desk. It will take weeks if not months for them to approve accommodations and give short renewal periods even if you have a life time condition. The third party staff is not empathetic and mostly unhelpful. In addition they will also go back on their word and they do not make reporting absences for people with major medical conditions easy. And if you report them wrong or not in a specific time frame those absences will count against you and you standing in employment. Tried addressing this with Safelite HR, asked if I could file through them directly for accommodations, was told someone would “call me back” from HR. Did not receive a call. Received an email stating they will forward my concerns to the third party. Overall unhelpful and makes applying for reasonable accommodations feel like pulling teeth. Between Safelite HR and the third party accommodation team, it’s hard to navigate for those with disabilities. Disabled people are already tired in their day to day lives with the symptoms we deal with, this adds more stress and panic than needed.

work from home ok pay

strict no advancement in company

Flexible- offer Early outs, Days WO pay off, weeks and month without pay off (DWOP), PTO Paid time off accrued Caring- they are family oriented and care about families Communication- they Communication changes and hold weekly team meeting to keep you on track Meetings- one on one and team coaching Growth opportunities- opportunities to grow and make more money! Grow at your own pace! Stress free- easy going calls Remote -work from home Offers many schedules full time and part time Benefits are great Upbeat, positive work experience Team support and engagement Door always open policy Fair and considerate coaches Commission for sales

I have No CONS to list!

Remote-work from home, pretty lenient days to miss after training and 60 days

They say it’s not a sales job yet if you don’t “sell” so many windshield wipers when scheduling an appointment you get talked to and can get final warnings if you don’t rebuttal. And forget schedule changes.