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      Sarnova

      Engaged Employer

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      What is the salary like at Sarnova?

      Sarnova reviews

      Remote work and good pay, but management issues persist

      Senior systems & network administrator
      Former employee
      Dublin, OH
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work opportunities, good pay and benefits.

      Cons

      The IT department has experienced significant turnover recently, largely due to management practices. Employees are often expected to work after hours, even when they are not on call. The infrastructure team is currently under new leadership, which has created a more stressful environment. That said, the IT team itself is great to work with—it’s primarily the management side that presents challenges. While some former colleagues have mentioned feeling belittled by management, I haven’t personally experienced that. There is definitely room for improvement in leadership. Additionally, employees who submit a two-week notice may be asked to leave immediately.

      avatar
      Sarnova Response
      now
      Thank you for taking the time to review your experience at Sarnova. Your feedback is welcomed and appreciated.

      Pay is inadequate but coworkers are great

      Account manager
      Current employee
      Dublin, OH
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peers are very knowledgeable and supportive and long tenure with the company

      Cons

      Commission plan is inadequate even though they have tried to make improvements. Account managers have so much experience and long standing customer relationships but have taken significant pay cuts and struggle to make quarterly bonuses and the company doesn’t even pay 10% of GP sold to the account managers that sell the products.

      2
      avatar
      Sarnova Response
      now
      Thank you for taking to review your experience at Sarnova. All feedback is appreciated and welcomed.

      Micromanagement

      Customer care representative
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers, decent pay, remote, benefits

      Cons

      Micromanagement, out of touch, very limited room for growth

      5
      avatar
      Sarnova Response
      now
      Thank you for taking the time to review your experience at Sarnova. All feedback is welcomed and appreciated.

      Low pay, no room for growth

      Medicaid billing specialist
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, no micromanagement, coworkers, PTO

      Cons

      There is no room for growth. The pay is way too low and below the standard compared to other companies. The raises are low as well. You have a lot of work which unfortunately doesn't match your pay and you feel unmotivated when you are working hard and cannot pay your bills adequately.

      9

      Good place to work

      Medical coder
      Current employee
      Charleston, WV
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexability, team work, steady job, stability

      Cons

      Not enough pay for the amount of work. Not much overtime offered

      avatar
      Sarnova Response
      now
      Thank you for reviewing your experience at Digitech. We appreciate all feedback.

      Great company

      Ems billing specialist
      Current employee
      Dublin, OH
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote and they do not micromanage as long as you work

      Cons

      No room for pay improvement

      1

      Great culture and benefits, but pay could improve

      Medicaid billing specialist
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and environment! Perfect PTO and benefits

      Cons

      Pay isn't competitive but workload is manageable

      avatar
      Sarnova Response
      now
      Thank you for taking the time to review your experience at Digitech, a Sarnova company.

      Don’t waste your time

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here

      Cons

      -hostile work environment -no room for growth or promotions -overworked/understaffed -full of drama(very much highschool behavior) -highly discouraged by management to move jobs within the company -turnover is 93% -outdated/slow equipment -no department to department communication -constant micromanagement without any actual direction/guidance -unprofessional upper management -little to no training -no peer to peer communication -no annual reviews -no employee check-ins from management -if you don’t have seniority you will be working major holiday(blocked out schedule - any requested are immediately denied) -very low compensation/salary -high insurance premiums -favoritism -no leadership -automatic write up for “unapproved” sick days (you must let them know DAYS in advance since you always know when you’ll be sick 🙄) -

      8
      avatar
      Sarnova Response
      now
      Thank you for taking the time to review your experience at Digitech. While we are disappointed in that you have had a poor experience we welcome all feedback to improve.