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      Sinch

      Engaged Employer

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      What are perks and other benefits like at Sinch?

      Sinch reviews

      Rare combination of stability and aggressive career growth!

      Anonymous employee
      Current employee
      Noida
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management team at Sinch demonstrates a genuine commitment to employee growth and development. Regular feedback sessions and mentorship opportunities provide valuable guidance and support, helping employees reach their full potential. The collaborative and inclusive work environment fosters a strong sense of community, where team members are always willing to lend a helping hand. Sinch offers competitive salaries that are comparable to industry standards. Additionally, the company provides comprehensive benefits packages that include health insurance and other perks. This demonstrates the company's dedication to employee well-being and financial security. If you're seeking a stable yet fast-paced career, Sinch may be the right choice for you. The company's growth trajectory and commitment to employee development create ample opportunities for advancement. With the right skills and dedication, you can build a successful and fulfilling career at Sinch.

      Cons

      While the company generally maintains a manageable workload, there are times, such as during high-demand projects, when the pace can be intense and demanding.

      avatar
      Sinch Response
      now
      Hello! Thank you for your thoughtful and comprehensive feedback. We’re glad to hear that you appreciate the opportunities for growth and the supportive, inclusive environment at Sinch. It’s always great to know that our efforts in providing competitive salaries and comprehensive benefits are positively impacting our employees’ well-being. We also acknowledge the challenges you mentioned during high-demand periods. We continuously strive to find the right balance, and your feedback will help us improve. If you have any further insights or suggestions, feel free to reach out to us at peopleexperience@sinch.com!

      Building Retention Through Feedback and Career Development in a Low-Salary Environment

      Manager
      Former employee
      Stockholm, Stockholm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and work flexibility.

      Cons

      Pay far too little while expecting one person to handle the workload of three. They fail to value internal talent and often look outside for higher-level roles, offering more pay to external candidates.

      4
      avatar
      Sinch Response
      now
      Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We appreciate your feedback regarding your compensation. We've taken a thoughtful approach to our compensation and benefit packages around the world. We strive to be fair and transparent, using our salary criteria and principles to ensure consistency across the organization. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.

      Zero consideration of employees effort and commitment to the company

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the moment it’s difficult to think of any.

      Cons

      A global job architecture framework was rolled out, which first of all showed that the high level management, specifically HR, does not care about the employees. A massive bunch of employees are being demoted with their new titles, and people all over Sinch globally are resigning due to this. The team that did this work has very clearly not followed protocol or best practices for this work, which has resulted in promotions and good benefits for the high level management and their friends, while the rest of the business are feeling disappointed, downgraded, under-valued and that they have wasted their time at Sinch. Top level management is built on friendship and what benefits their closest ones and themselves, and not what actually benefits the business.

      4

      Pretty bad experience

      Customer support specialist
      Former contractor
      Berlin
      Recommend
      CEO approval
      Business Outlook

      Pros

      they allow you to work remotely

      Cons

      minimal benefits and time off days

      avatar
      Sinch Response
      now
      Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. We appreciate your feedback regarding your compensation. We've taken a thoughtful approach to our compensation and benefit packages around the world. We strive to be fair and transparent, using our salary criteria and principles to ensure consistency across the organization. Your opinion helps us grow and do better, so don’t hesitate to share more feedback at peopleexperience@sinch.com.

      The Culture Tells You Everything

      Sales manager
      Current employee
      Atlanta, GA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative culture, great people who want to win together, strong tenure, dedicated leadership that cares about the people and have a strong vision to continue to grow, ability to work remote, good benefits, overall an awesome place to work!

      Cons

      With the many acquisitions since 2020, there has been some growing pains and not all processes are documented well. We don't have a good onboarding program so new hires will need to be proactive in learning and networking. These are things that are getting better but are not great (yet).

      2
      avatar
      Sinch Response
      now
      Hello! Thank you so much for taking the time to share your experience. We’re on a mission to create a workplace where our teams can Dream Big, Make Things Happen, and Win Together, all while Keeping it Simple. Thanks for recognizing our efforts to deliver the best possible experience to our clients and create an even better Sinch every day! We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.

      Zero consideration of employees effort and commitment to the company

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the moment it’s difficult to think of any.

      Cons

      A global job architecture framework was rolled out, which first of all showed that the high level management, specifically HR, does not care about the employees. A massive bunch of employees are being demoted with their new titles, and people all over Sinch globally are resigning due to this. The team that did this work has very clearly not followed protocol or best practices for this work, which has resulted in promotions and good benefits for the high level management and their friends, while the rest of the business are feeling disappointed, downgraded, under-valued and that they have wasted their time at Sinch. Top level management is built on friendship and what benefits their closest ones and themselves, and not what actually benefits the business.

      4

      Horrible Work Environment

      Customer success manager
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and PTO. That's it

      Cons

      Ridiculously low salary, unobtainable goals, rude managers, everybody hates their job and it shows. manager say they way feedback but belittle you when you give it, so nobody says anything. worst company I have ever worked for, by far.

      1
      avatar
      Sinch Response
      now
      Hey! Thank you so much for your feedback. It's fantastic to hear that you're happy with the compensation and benefits we offer. We strive to provide fair and competitive total reward packages to our incredible team. We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Want to discuss it in more details? Contact us know at peopleexperience@sinch.com

      Best place to work

      Sales development representative
      Current employee
      Prague
      Recommend
      CEO approval
      Business Outlook

      Pros

      my mental health is great since i started in this company. They truly value and respect us and our time and personal lives

      Cons

      maybe that we are hired by agency and dont get a benefits

      Good company, not special

      Back office team
      Former employee
      Brazil, IN
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid company Good infrastructure for employees Standard benefits are good

      Cons

      Excessively Bureaucratic Finance VPs confused and without priorities Leadership not diversified

      1
      avatar
      Sinch Response
      now
      Hello! Thank you so much for taking the time to share your experience. We’re on a mission to create a workplace where our teams can Dream Big, Make Things Happen, and Win Together, all while Keeping it Simple. Thanks for recognizing our efforts to deliver the best possible experience to our clients and create an even better Sinch every day! We’re sorry to hear about your negative experience with leaders! We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Thanks for your input, it helps us do better! Want to discuss it in more details? Contact us know at peopleexperience@sinch.com

      Not a transparent company as they claim to be

      Software engineer
      Current employee
      New York, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay okay, benefits okay, flexible schedule

      Cons

      Not honest about company’s future plans, not good direction on projects, lots of ambiguity and bad management, terrible leadership instead of helping you they will force you to grow with no clear growth path

      1
      avatar
      Sinch Response
      now
      Hi! Thank you for taking the time to let us know your feedback. It's fantastic to hear that you're happy with the compensation and benefits we offer. We strive to provide fair and competitive total reward packages to our incredible team. We understand your concerns about our organizational processes and policies. We’ve grown to a team of 4,000 in a short period of time and we're continuously working on our processes and policies to address organizational challenges and make Sinch a great place to work. Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.

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