What is the hiring process like at Softcat?

Fun place to work, great benefit and life/work balance

The recruitment , onboarding process and internal development can be improved.

Initial onboarding and company culture seem positive. Opportunities to work with some talented individuals. Access to various communities and support networks.

Lack of Professional Respect: Frequent exclusion from key meetings or updates that are essential to your role, creating frustration and inefficiency. Some colleagues take over responsibilities that should be handled by others, undermining roles like Project Managers. Toxic Internal Culture: Passive-aggressive behaviour, gossip, and a strong sense of cronyism. It’s commonly understood that internal roles are often pre-filled, making it discouraging to apply for jobs unless specifically approached. Poor Communication Practices: Overwhelming number of all-company emails, constant meeting clashes, and a general disregard for transparency. People frequently chat privately during important presentations, making collaboration feel disingenuous. Triggering Community Emails: Sensitive topics like baby loss and suicide are frequently shared via company-wide emails, which can be deeply triggering for individuals who are looking to escape personal hardships while at work. Company Events with Poor Safeguarding: The annual event mandates room-sharing with colleagues, creating uncomfortable situations, especially with the event's excessive alcohol consumption. Safeguarding measures are not adequately considered, for instance that same sex assaults are a possibility. Role Conflicts: Many roles overlap, leading to constant frustration for talented employees who struggle to find clarity or purpose in their work. Awards Over Actual Substance: The company heavily focuses on applying for and winning awards, which results in constant questionnaires and marketing efforts. Unfortunately, the effort is directed more toward securing the awards than genuinely embodying what the awards represent. This creates a disconnect between the company’s perception and the reality of how their staff feel.

You will meet some genuinely nice people. Free breakfast..?

This is a pyramid scheme. after one year with the business you 'pay for your seat on the sales floor' -The equivalent to your monthly salary. The basis of promotion / graduating onto a team is based purely on who you know. I can't physically believe they are called a 'top employer' because anyone who has actually worked there will tell you differently. Management are bullies and do not follow any form of process. If you aren't liked, you are out regardless of 'target' The 'culture' is non-existent. The money isn't very good... The business has hired too many people and the account database is at a saturation point. The only people making money joined 6-10 years ago at MINIMUM. I could go on.... but I genuinely have seen so many good people, broken by this place of work (for no reason of their own) that I have given up caring like I used to.