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      Starling

      Engaged Employer

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      What is the salary like at Starling?

      Starling reviews

      Review

      Customer service associate
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and the team help each other out and there’s loads of internal opportunities

      Cons

      Working on different Rotas every week

      avatar
      Starling Response
      now
      Thank you for taking the time to leave us a review! It's great to hear that you are enjoying your time working at Starling.

      Great opportunities but might not suit everyone

      Software engineer
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at both starling and engine for nearly five years total. - there are great opportunities to work on genuinely interesting technical problems. it's not a planet scale tech company handling FAANG tier traffic, but with millions of customers you do get the chance to own some really meaty technical projects, with critical performance considerations, if that's your thing - you can rapidly grow your career in this company but you will have to actually step up and own things outside of your assigned responsibility. it won't fall into your lap. you don't need to tread on your co-workers to achieve it. BUT, you will have to make sure your work is seen, by giving yourself a large presence on internal comms (i.e. slack) so people know who you are, which might not suit everyone, especially the quiet types. if you don't make yourself visible, you will struggle to progress - work life balance can be good within engineering. having said this, you will need to advocate for yourself and learn to communicate boundaries. sometimes you will get asked to do a lot. if you're too agreeable you may end up taking on too much; you are allowed to say no sometimes. I learned this the hard way - Engine is fun to work in. there have been and will continue to be growing pains, but overall the Engine team is extremely talented and has largely done a great job of what it set out to do despite the enormous engineering and organisational challenge last year. it is harder, you will be pushed more, and you will need to advocate for yourself to a larger degree, but the opportunity ceiling is a *lot* higher if you're willing to put in the graft and take ownership of things - extremely diverse engineering team. the gender balance across technology is close to 50/50 and this hasn't been a token effort - the company should make more noise about this. great opportunities with Code First Girls and similar initiatives. the talent acquisition team has largely done a stellar job here 👏 - major growing pains with new management including new CEO but this has settled down now and we are largely moving in the right direction - there are very few bad apples within engineering. the culture is pretty stellar in this regard. I don't think I have worked with anyone I didn't like

      Cons

      - arguably not a con: if you're not a self starter you're going to struggle. don't expect anyone to hold your hand. you will be expected to contribute within your first few weeks, and to take ownership of making things better, and figuring out what work to do without being told. if you just do the tasks you're told to do and nothing more, without putting yourself out there, you *will* find it hard to progress: engineering management is light touch compared to other orgs. it is not built to support a managed scrum-type process. this works fine if you can hold your own - more bureaucracy and management overhead is cropping up at Starling, but it is after all a mature bank now: the FCA fine rocked the boat and in response there has been an over correction in some areas, as the company needed demonstrable top down observability over things like risk mgmt, compared to the startup approach of just let the team sort it out. on balance it's probably about as good as it gets for a company of this size: still leaves room to get things done without too much process, depending on which team you're in - your experience will be WILDLY different between engineering and non-engineering, and to a lesser degree between different teams within eng -- in terms of your stress levels, how well things are managed, and how interesting the work is that you are working on. - further to that point, bank operations and CS are essentially a different company to engineering, with its own culture that I don't know much about, but from what I see and hear it is not on the same level as the tech function - in my opinion, management has not done a good job of enabling and fostering meaningful communication between the engineering teams and the ops teams actually using the platform that eng has built. 4 years ago this was not the case. having said all this, it is not an easy task to maintain this for a company of this size compared to a startup - compensation is hit and miss. the pension is finally reasonable, as of this year. YMMV with salary, and salary bands are still private, although the salary bands do go quite high -- if you're a high performer - minimal opportunities for employees to invest or get shares in the company. salary is good and WLB is good overall but there's a distinct lack of bonus opportunities, and employees really don't have much stake in the long term performance of the company compared to competitors, so why would people go out of their way to go above and beyond? - engineering management is overall great but historically hasn't done the best job of identifying people who are not pulling their weight, to the detriment of colleagues

      11

      Great Company

      App fraud associate
      Current employee
      Cardiff, Wales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work culture, good salary, supportive

      Cons

      no cons, the company is the best place I've worked.

      avatar
      Starling Response
      now
      Thank you for taking the time to leave a positive review! It's great to hear you are enjoying your time here at Starling.

      Great place

      Cs representative
      Former employee
      Cardiff, Wales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place and great pay

      Cons

      Work is repititive after sometime

      Perfect Job

      Customer service
      Former employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company and great Pay

      Cons

      No negative experience at all

      Quite fun

      Engineer
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Genuinely good, smart people - Fun projects to work on - Nice office, lots of snacks and drinks - Expected to self-start. Personally I see that as a plus but not for everyone - Pay is good, in lieu of no bonus

      Cons

      - Upper mgmt can be very political - Feels like more office days might be on the rise (but nothing yet) - No bonuses - Was told of "big pay rises" instead of bonuses but this doesn't seem to be the case - Coffee could be better

      2

      Great place

      Team leader
      Current employee
      Cardiff, Wales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely place to work and great benefits, good pay and good work life balance. Would recommend anyone I know to work here.

      Cons

      Sometimes they can leave things last minute to announce as it’s such a fast paced environment

      Good pay

      Customer service representative
      Current employee
      Cardiff, Wales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay in Starling bank

      Cons

      Not really any to be honest

      ok place to work at

      Customer service
      Current employee
      Cardiff, Wales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, bonuses and free drinks/ pizzas

      Cons

      Can treat you like a robot who is expected to do as much work as possible without feeling tired

      Good place

      Customer service representative
      Current employee
      Southampton, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and wfh. Work was relatively easy with good pay

      Cons

      Management were becoming something else