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      Tinuiti

      Engaged Employer

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      What is the hiring process like at Tinuiti?

      Tinuiti reviews

      The Worst Place I Have EVER Worked

      Operations specialist
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Place is a mess. There is a reason everyone is a new hire.

      Cons

      Everything. Down to the interview process every single thing is a horrific mess. Overworking people and underpaying them. Everyone is brand new and has no idea what they are doing.

      11

      Great benefits, but nonexistent work/life balance in senior roles

      Client partner
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      for an agency, Tinuiti can pay in the upper spectrum of what you’d expect, depending on what role you join the organization end. The benefits are pretty solid and healthcare coverage is good, they also offer wellness based benefits, including exercise stipend, and gift card redemption platforms that replenish each month. They do tout flexible work schedule, which is typically respected. There’s access to a ton of information and innovative thought leadership in the performance marketing landscape, and there are opportunities for continued learning if you have interest in a particular channel. There are some absolutely stellar leaders who want you to do amazing work and will support you through every step.

      Cons

      Over the past year or so after one of the agencies largest reorg’s, the workload and expectation-setting with clients has been absolutely unbearable. You’re expected to pivot on a whim, and do whatever the client asks because the agency is terrified of churn. When I originally joined the organization a few years ago, the culture was incredibly strong and you were encouraged to join ERG’s and attend virtual and in-person culture events within your city. This was feasible because the agency felt like it was working for its employees - now it’s evident it’s working for its clients. At the point of my resignation, I barely had time to eat lunch, let alone participate in what was left of any culture-based activities. Despite there, being some incredible people at the leadership level, you will encounter individuals who will not support you, who will slowly break you down with micromanagement and not hear to you when you tell them that you are overwhelmed or overworked. My recommendation of Tinuiti would strictly depend on the role you’re applying for in the org that you would be working within. I know, former coworkers to absolutely love their jobs and others who were equally as miserable at the end as I was. Definitely do your research about the role you’re applying for through glassdoor or fishbowl and research the hiring team as much as possible.

      15
      avatar
      Tinuiti Response
      now
      Thank you for taking the time to share such a thoughtful and detailed review, and for sharing more than three years with Tinuiti. We’re glad to hear you enjoyed Tinuiti's strong benefits, flexibility, learning opportunities, and supportive leaders during your time here. We recognize that reorganizations can come with cultural challenges, and while we’re proud of Tinuiti’s growth and transformation in such a short time, it’s important to us that employee voices remain heard and perspectives are shared. We’re grateful to you for taking the time to provide such detailed insights, which help us continue to prioritize the best ways to support our people. If there are any additional insights you’d be open to sharing, we’d welcome the chance to continue the conversation at feedback@tinuiti.com. Thank you!

      The Worst Place I Have EVER Worked

      Operations specialist
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Place is a mess. There is a reason everyone is a new hire.

      Cons

      Everything. Down to the interview process every single thing is a horrific mess. Overworking people and underpaying them. Everyone is brand new and has no idea what they are doing.

      11

      Be prepared to manage 10 clients AND manage a team of 10 people

      Senior manager
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO & fully remote - Big name clients that can help you learn new skills/add to your resume - Recharge weeks - Most people are great to work with and super friendly

      Cons

      - Unrealistic workloads: As a Senior Manager, I was responsible for managing 10 clients in addition to a team of 10 people. I consistently shared with my leadership team how burnt out I was and that I needed help, and I was consistently told this is the new structure and that there are staffing constraints so no changes can be made - Public awards are simply for PR, employees rarely hear about these - Product team demos new products to clients without informing or training employees first, and then we are left to scramble when clients have questions - Horrible health insurance - Exec team that is out of touch and performs layoffs every quarter, but has hired about 3 new execs this year with a salary of $350k+ - Upset clients that threaten to leave due to severe staffing issues and turnover, while middle management has very little to no support from senior leadership

      23

      Toxic and sinking fast

      Bpm
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote work from home

      Cons

      Tinuiti really used to be such a great place to work. The people were great (albeit many still are), the benefits were good and the culture really was fresh and employee focused. I really felt lucky to work here. Unfortunately, as all the recent reviews state, this is no longer the case. Times got tough, as they did for many industries post COVID, and the wheels came off. The C suites lack of real world experience became very evident. Instead of bringing in folks who have actual experience outside of Tinuiti, they crowned themselves the smartest people alive and continued running full steam into a brick wall. Note - They did add a President in early 2023 who actually has many years of experience navigating agencies through change and hard times. However, hanging all hopes on 1 person proved to be a losing bet. The recent restructuring lead by said President was a disaster. Additionally, our CPO ran the once great culture into the ground and replaced it with a toxic mix of fear and instability. It's now a "cover your butt" culture where no one trusts each other and throwing people under any bus to save yourself is the standard. There is no transparency whatsoever. It's truly sad to see how things have ended up for Tinuiti, and the leadership only has themselves to blame.

      33