I was contacted by the CEO because LinkedIn had forwarded my profile for the job they had posted. I did respond, and we set up the first interview. The office manager handled my first interview, which consisted of taking an online test, and then a review with her of the job and the company. We also toured the office, wow! The next step was to complete a business case, which I was able to complete in two days. I was then invited to meet with the Implementation Manager. After this, I was almost immediately invited to a lunch with some of the other employees from sales, programming, and implementation. The next day the Implementation Manager called me personally with an offer. I loved this process, and it was clearly laid out on my first interview.