Customer Service Representative applicants have rated the interview process at ACE Cash Express with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at ACE Cash Express overall takes an average of 10 days.
Common stages of the interview process at ACE Cash Express as a Customer Service Representative according to 10 Glassdoor interviews include:
One on one interview: 24%
Background check: 21%
Drug test: 17%
Phone interview: 10%
Skills test: 10%
Group panel interview: 7%
Presentation: 7%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
Asked about my overall background, skills, and cash handling experience. Situational questions were asked as well. Must be a people person and very attentive to detail. Also must be comfortable with making collection calls.
I applied online. The process took 1 week. I interviewed at ACE Cash Express (Jefferson, LA)
Interview
the interview process was easy. the questions were general name a time when questions. for the most part if you can think of two or three customer service examples you’ll be fine.
I applied online. I interviewed at ACE Cash Express (Kissimmee, FL) in Jan 2018
Interview
Easy interview process quick hiring but, forces you to sell products you wouldn’t purchase yourself. That prepaid card has so many fees I don’t know why anyone would want it.
Interview questions [1]
Question 1
Where did you work, when can you start, why choose ace cash express, when can we schedule you to get a drug test done.