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      AT&T Center

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      Customer Service Representative Interview

      May 10, 2018
      Anonymous employee
      Sunrise, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at AT&T Center (Sunrise, FL)

      Interview

      I initially applied online & was sent a email to do a video interview with about 8 questions. I got a call from someone after almost 2 weeks and scheduled a face to face interview, most of the questions for the interview were about past experience and how you can handle it

      Interview questions [3]

      Question 1

      We did a role play where I act as if I was the agent
      Answer question

      Question 2

      Tell me about a time where you had to multitask on the job
      Answer question

      Question 3

      Tell me about a time you had to handle a difficult customer about a bill
      Answer question

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