I applied in-person. The process took 2 weeks. I interviewed at AT&T Center (Sunrise, FL)
Interview
I initially applied online & was sent a email to do a video interview with about 8 questions. I got a call from someone after almost 2 weeks and scheduled a face to face interview, most of the questions for the interview were about past experience and how you can handle it
Interview questions [3]
Question 1
We did a role play where I act as if I was the agent