ATS (Airport Terminal Services) Interview Questions | Glassdoor

ATS (Airport Terminal Services) Interview Questions

Updated Feb 23, 2017
21 Interview Reviews

Interview Experience

Interview Experience
55%
30%
15%

Getting an Interview

Getting an Interview
77%
11%
5%
5

Interview Difficulty

1.7
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty
  1.  

    Ramp Agent Interview

    Anonymous Interview Candidate in Detroit, MI
    Declined Offer
    Negative Experience

    Application

    I applied online. I interviewed at ATS (Airport Terminal Services) (Detroit, MI) in February 2017.

    Interview

    come in and wait, interviewer had everyone come for interview at same time. Since each interview takes 30-40mins, plan on being there all day. Unknown if this was interview and job offer, however that was not explained when called for the interview

  2.  

    Ticket Agent Interview

    Anonymous Interview Candidate in West Palm Beach, FL
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 5+ weeks. I interviewed at ATS (Airport Terminal Services) (West Palm Beach, FL) in September 2016.

    Interview

    It was the most awful thing ever! I got called in for an interview and did great. I asked the lady when I would hear back and when I would know if I got the job. She said if I got a call the next day then that meant I got the job. The next day I got a call and was so excited. I told all my family and friends I got hired and everyone was so happy for me. I stopped applying to all the other jobs I was applying to and relaxed for a couple days. The only weird thing was that the call said you can come for a second round interview and bring your ss card and license. I thought it must just be a technicality or something or they were confused. I thought it was basically just them getting my paperwork. So I show up to give them my paperwork thinking I'm hired and the lady starts drilling me on my resume so intensly. The whole time I had no idea it was even an interview and I wasn't prepared at all. I wasted a week doing nothing when I could have been job searching. Then she said they will call in four days and never called. SO I didn't get hired. Then last night I got an email from a company I know I can get hired for because Ive interviewed so many times that ive gotten amazing at aceing interviews. so I'm going to do the job I wanted to do mainly

  3.  

    Passenger Service Agent Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at ATS (Airport Terminal Services) (San Diego, CA) in August 2016.

    Interview

    So easy and relax ... will ask questions everything about your resume ... your previous job and why did u leave... The interview is formal and straight to the point.... if they think you fit the job they will hire you right away. The people who works there are all very nice and friendly... cant ask for amuthing else.

    Interview Questions

    • They will just go through your resume and if you fit the job... they will hire you right away..   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Ramp Agent Interview

    Anonymous Employee in Palm Springs, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at ATS (Airport Terminal Services) (Palm Springs, CA) in August 2016.

    Interview

    Brought me into a very small office with the manager, asked me about ten questions about my past work experience. Did a saliva swab test, and said I was hired.

    Interview Questions

  6. Helpful (8)  

    Ramp Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at ATS (Airport Terminal Services).

    Interview

    There was none. This company hires a lot based on referrals. Literally everyone that I work with was hired based on the referral of someone else. The hiring manager even said "well since xxxxx recommended you we're going to skip the interview."

  7. Helpful (2)  

    Passenger Service Agent Interview

    Anonymous Employee in McAllen, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at ATS (Airport Terminal Services) (McAllen, TX) in October 2015.

    Interview

    Sat in HRs office and did a quick one on one interview.
    Talked about resume spent about two-three minutes discussing each job...then a couple questions. After the interview, HR told me I was hired, took my license and social. Asked if I was ok with taking a drug test then gave me a website to do lessons and training on airline's policies and employee handbook.

    Interview Questions

    • How do you deal with girls and gossip? ( All the supervisors are women, and they don't get along)
      Can you handle passengers yelling at you, calling you names?
      What did you do in a difficult situation at your past job?  
      Answer Question
  8. Helpful (1)  

    Lounge Attendant Interview

    Anonymous Employee in Jamaica, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at ATS (Airport Terminal Services) (Jamaica, NY) in June 2015.

    Interview

    Brief meet and greet to go over the basics of the position and to see if your a people person. Talk about your past jobs and why you want to work at the airport.

    Interview Questions

    • Are you flexible with working hours   1 Answer
  9. Helpful (2)  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Palm Springs, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at ATS (Airport Terminal Services) (Palm Springs, CA) in September 2014.

    Interview

    In and out.. They need workers who will do a job and leave They don't tell you get NO benefits unless you are full time. Management will not help you if you need to take time off. No second chances

    Interview Questions

  10.  

    Passenger Service Agent Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at ATS (Airport Terminal Services) (Atlanta, GA) in January 2014.

    Interview

    Interview process was pretty quick. HR asked for a brief detail of my customer service background. Did a mouth swab drug test on site and was told right there I got the position. After accepting the offer I was sent to Denver, CO for a week of training before starting the position.

    Interview Questions

    • Describe a time you went above and beyond for a customer.   Answer Question
  11. Helpful (2)  

    Crew Chief Interview

    Anonymous Employee in West Palm Beach, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at ATS (Airport Terminal Services) (West Palm Beach, FL) in October 2013.

    Interview

    Interview process was a Two step process then I came in for an interview . They gave me a time and place i had to wait a little bit the supervisor at the time arrived wearing flip flops sorta strange And went on from there

    Interview Questions

    • Have you ever worked on the ramp   1 Answer
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.