Time consuming process, but the interview itself was easy with reasonable customer service questions. They wanted to know how you manage certain situations, how you deal with people, how you manage stress.
I applied online. I interviewed at Aer Lingus (Dublin, Dublin) in Dec 2024
Interview
The interview process was very thorough and exciting. While I wasn’t successful I still enjoyed the day. All the staff I met were very friendly and out you at ease.
Interview questions [1]
Question 1
Name a time when you went above and beyond for a customer
No introduction about the company was made when I went there, and we were sat in the pantry area of the Aer Lingus training centre with other candidates from different time slots waiting for their turn for an interview.
The assessment was managed by an external agency called Nobox.
When I arrived, they checked our documentation and filled out paperwork. We then had a reach test, sit in a jump seat and check if you can fit the harness on
When I had my interview, I handed a copy of my CV and asked me about my career journey and experience.
They asked me about relocation and if I was aware this is a Fixed Term Contract only.
Interview questions [1]
Question 1
Are you aware this is a Fixed Term Contract?
So why Aer Lingus and not One of your previous airline? (Interviewer picked a specific airline in my CV)
