First was a standard phone call, 2nd was a typical scenario type questions and then a role play type interview, then offer. Nice people conducting the interviews throughout and made you feel welcome.
Interview questions [1]
Question 1
Can you tell me about a time when you gave good customer service?
I applied online. The process took 2 weeks. I interviewed at BAT (Lausanne) in Jun 2023
Interview
It is some time ago but it was very nice atmosphere.
First interview was with HR & Future Manager. I was asked Basic questions about motivation, experience & CV. Overall it was very calm and more a discussion than an interview, still challenging.
After the rejection I still got a very detailed feedback on the reasons and room for improvement. This also was really helpful for me and they invited me to apply for another position in future.
Interview questions [1]
Question 1
Imagine you are under pressure with conflicting requests from different departments, how would you prioritize?
I applied through other source. I interviewed at BAT in May 2019
Interview
Applied in the website, got the assessment test that is basically a set of games to determine your set of skills and different scope. The games where interesting and the results were related.