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      BioTelemetry

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      Customer Service Inbound Interview

      Apr 15, 2017
      Anonymous employee
      Malvern, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 days. I interviewed at BioTelemetry (Malvern, PA) in Mar 2017

      Interview

      There was a phone interview within one day of the initial call from the recruiter who reached out. A couple of days following the phone interview, there was an in person interview. The in person interview was first with the recruiter in a conference room. After the recruiter left the room, there was a few minute wait for a supervisor and manager who interviewed together. It was a little more in depth than the typical customer service interview. It was evident they took their job and the job I was interviewing for very serious.

      Interview questions [3]

      Question 1

      How do you deal with conflict in the office?
      Answer question

      Question 2

      What is the most important aspect of customer service?
      Answer question

      Question 3

      What do you think you do better than other customer service reps?
      Answer question
      4

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