I applied through a recruiter. The process took 10 months. I interviewed at Border Force (Gatwick, England) in Jan 2025
Interview
Bit clunky, but ok & covered main requirements for the role. Strength base questions, which are almost impossible to prep for - having to think on feet instead, which is not a bad thing.
Interview questions [1]
Question 1
Tell me when you were under pressure and had to make a time critical decision for several issues.
Two online tests, one assessing customer service skills. Followed by virtual pre recorded interview. The interview was 8 questions, 5 seconds to prepare, 2 mins to answer, only 1 attempt.
Interview questions [1]
Question 1
How do you maintain composure when dealing with adversity?
I applied online. I interviewed at Border Force (Manchester, England)
Interview
The Interview process was fairly slick an easy to use the online system. Only downfall was the wait time from doing the interview to receiving the results. Still Awaiting to hear back after nearly 3 months from completing the interview.
Interview questions [1]
Question 1
How would you deal with a sensitive issue and convey that to a customer?
