Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CAKE

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: CAKE reviews | CAKE jobs | CAKE salaries | CAKE benefits
      CAKE interviewsCAKE Customer Support interviewsCAKE interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits
      avatar
      Salesforce
      4.4★Compensation & Benefits
      avatar
      ADP
      3.5★Compensation & Benefits

      Customer Support Interview

      Aug 15, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CAKE in Jul 2024

      Interview

      The selection process took too long. Before moving on to an HR interview, you must first complete an assignment. After passing, there will be an expert/technical interview. To be honest, I liked how the interview went because they dug deep into your professional experience. I believe I answered the most of the questions properly, but I still did not pass. I'm not sure why, given my extensive experience in the customer service industry, and they even stated that they were impressed. Are they simply gathering information from experienced people and hiring those without experience or still students Or, because it's an entry-level position, they'd want someone who couldn't overpower them, or I'm not sure. Sorry, but I'm just disappointed, since I cannot understand the hiring managers these days.

      Interview questions [1]

      Question 1

      1. Task 2. HR Interview 3. Expert/Technical Interview
      Answer question