Calico Cottage interview questions

The process, using an outside interviewing company, was very impersonal with a very robotic interviewer asking very odd behavioral questions and saying that there were people from he company listening in on the phone but never introducing them. For a high level role, it was odd not to have the interviewer not ask about experience or skillsets versus just very typical situational questions. I think that for a company that specializes in helping people create revenue in their retail locations with a "happy product" (fudge), they should be much more upbeat, customer friendly sounding and positive in their interactions with potential candidates. The company needs to "sell" candidates on the opportunities not have obtuse questions that are off-putting.