Front Desk Agent applicants have rated the interview process at Caribe Royale with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
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Two interviews, one with HR and one with Front desk Director, we met in the main lobby and sat down to talk. It was a very casual interview, didn't feel too much pressure from the interviewer which made it more comfortable.
Interview was great, met with the recruiting team and then interviewed with the front desk manager. Recruiting team said that having a medical cannabis card wouldn't pose a problem (they scanned it in and everything), seeing as there was a drug test, but when the test came back with a result in line with having a medical card, my offer was rescinded after putting in my two-weeks at the hiring manager's advice.
Interview questions [1]
Question 1
What does good customer service mean to you?
How have you dealt with a problematic coworker or customer before?