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      Cashback Loans

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      Customer Service Representative/Teller Interview

      Sep 28, 2017
      Anonymous employee
      West Covina, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Cashback Loans (West Covina, CA) in Sep 2016

      Interview

      I had two interviews, the first one in depth, and the second was very brief. They were both at a local Starbucks. It was very "business casual." The first interview was very in depth, they had me fill out an application right there on the spot with all of my past/present work experience and a list of duties. Throughout the first interview, my interviewer went through my application and asked questions relating to what I had written down. The second interview was all about where I went to school and my daily life, it was mostly to get my availability.

      Interview questions [3]

      Question 1

      Name a time where you had to deal with a difficult customer, how did you handle the situation and what was the outcome?
      1 Answer

      Question 2

      What does your schedule look like?
      Answer question

      Question 3

      Why do you want to join us at Cashback?
      Answer question