I applied online. The process took 5 days. I interviewed at Chewy (Louisville, KY) in Dec 2018
Interview
Applied on Chewy.com and was called a few days later. Recruiter met me at the front door and gave me a tour. Had me do a typing test and asked a bunch of questions on a test about customer service. To pass I did whatever I had to that made the customer happy.
Interview questions [1]
Question 1
A customer is out of a prescription item and you can't overnight it. What do you do?
Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025
Interview
OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.
Interview questions [1]
Question 1
They are interested in applicants with extensive experience.
I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.
3
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