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      Coinbase

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      Customer Support Manager Interview

      Jul 10, 2018
      Anonymous Interview Candidate
      Portland, OR
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Coinbase (Portland, OR) in Jun 2018

      Interview

      The process was frustrating to say the least. I applied to a job through their website and was contacted by (what I thought) was a helpful recruiter. After scheduling my first interview I was told I would be more qualified for a different role higher up in the company, after two more interviews they wanted to fly me out to Portland to do an in person interview/ presentation as i live in a different state. The interviews with multiple employees before the presentation was strange because most of the people interviewing me did not even read my resume, let alone, know I was coming from another state. A couple days later I received an email that they think I would be better for a third different position within the company and had a phone interview within the next couple days. After this interview it was the last I heard from the company, even sending multiple emails to the recruiter asking for feedback at the very least. During these interviews I was rarely asked any normal interview questions or situational questions for the job at hand, I am not sure what kind of candidates they are looking for. I can understand not getting an offer but for how much time/money that was spent on the process to just stop responding to a potential employee it is sure going to have a negative impact on how i view the company and their "values".

      Interview questions [1]

      Question 1

      none
      Answer question
      3

      Other Customer Support Manager Interview Reviews for Coinbase

      Customer Support Manager Interview

      Jun 15, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at Coinbase

      Interview

      I was emailed to set up an interview and then passed to another HR contact who did not tell me he was not available until 10 minutes past the scheduled interview time with an apology that he would need to reschedule. I was given two additional appointment times that I made myself available for the phone interview and for the third appointment they requested, I had a prior appointment and offered another appointment time I could be reached. Upon emailing this back to the HR contact, I was not contacted again. They were very unprofessional to request three appointments and not keep a single appointment to do a phone interview. They were also unprofessional to not follow up to say they were moving forward with other candidates.
      7

      Customer Support Manager Interview

      Jun 26, 2018
      Anonymous Interview Candidate
      Remote, OR
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Coinbase (Remote, OR) in May 2018

      Interview

      3 phone interviews within 3 weeks, one with a recruiter, one with an existing support Manager and one with the Hiring Manager. All 3 were fairly easy interviews but as the company is growing quickly and expanding there was not a lot of direction as to what the role could entail in the future. The hiring manager didn't know what he wanted, he just wanted talent and wanted to know where applicants he was interviewing would fit into roles.

      Interview questions [1]

      Question 1

      'Where do you think you would fit in'
      Answer question
      2

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