I applied online. The process took 3 weeks. I interviewed at Customer Direct (Chesterfield, MO)
Interview
Really easy. Went for testing the first round. Then went for 2 interviews the second round. They then sent off a background check. It took a little over a week to hear back but other than that, they were pretty efficient
Interview questions [1]
Question 1
Name a time when you had to work with an irate customer
I applied through an employee referral. The process took 3 days. I interviewed at Customer Direct (Saint Louis, MO) in Feb 2017
Interview
the process took 3 days total between doing the application after finding the posting online and i submitted my resume and the recruiter calling for phone screen to scheduling a 1 scheduled an interview and a 4 part assessment then taken back toi the interview and scheduled a 2nd interview the next day to do another 1:1 interview with a supervisor and the interview lasted a little longer than expected because the supervisor wanted to do a computer roleplay screen to see if i was good on the phones and could do the job. then i was offered the job after going back to recruiters office and waiting to see what the supervisor said about the interview and roleplay screening
Interview questions [1]
Question 1
what would be something my previous employers would say about me in 3 words,something about showing iniative in the work place ,going above and beyond, the 2nd interview was more questions
I applied online. The process took 6 days. I interviewed at Customer Direct in Mar 2014
Interview
Filled out application online and was given a phone interview, later the same week I was required to come in for standard testing. Testing was easy and I passed with flying colors, I was offered a position and started within a week. Interview was very easy if you have good customer service skill, tech skills, or a nice phone voice.
