Cover image for Digital Federal Credit Union
Logo
See All Photos

Digital Federal Credit Union

Engaged Employer

Digital Federal Credit Union

Add an Interview

Digital Federal Credit Union Interview Questions

Updated Feb 14, 2023

To filter interviews, or .
Found 54 of over 54 interviews

Interviews at Digital Federal Credit Union

Experience
Positive68%
Negative25%
Neutral8%
Getting an Interview
Applied online74%
Recruiter7%
Other7%
Difficulty
2.5
Average
HardAverageEasy

Digital Federal Credit Union

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Digital Federal Credit Union

Interview

Friendly and technical... more of a conversation than an interview. Met with the director first then some of the team and another director. Was a 3 step process and was fully virtual.

Interview Questions
  • Questions around culture were priortized.
    Answer Question
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Digital Federal Credit Union

Interview

I had one interview round with the hiring manager. It was a very interactive round and I really enjoy learning about the team and the work. The next round was with the HR and finally I received the offer.

Interview Questions
Be the first to find this interview helpful

Got a burning question about Digital Federal Credit Union? Just ask!

Ask a Question

Finance

4m

a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

43

12 Comments

Digital Federal Credit Union

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I applied through a recruiter. The process took 4 weeks. I interviewed at Digital Federal Credit Union in Nov 2022

Interview

An external recruiter reached out to me about the position and we scheduled a video introduction call. He was wonderful to talk to and covered a lot of information about the company and took a lot of notes. Next, I video interviewed with the hiring manager and a consultant working with the CEO. Next, I interviewed with two other VP level leaders in the consumer lending departments. After that, I received an offer. I start in a couple weeks and I am very excited!

Interview Questions
  • Tell me about a time you thought about something in a different way and how your thought process got you there? Tell me about a time you did not agree with someone senior to you and how you handled it. Give an example of your leadership style and how you helped develop someone.
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Employee

Accepted Offer
Positive Experience
Average Interview
Application

I interviewed at Digital Federal Credit Union

Interview

organized, respectful and great conversation about the job and expectations from the company managers were well prepared, ready for questions and answered all questions truthfully it was not time consuming or an exhaustive process

Interview Questions
  • what was your relative experience?
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Employee in Manchester, NH

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. I interviewed at Digital Federal Credit Union (Manchester, NH)

Interview

The interview was brief and and easy going. The branch manager asked me what I liked about my previous job and why I left. We were chatting and joking. Later on I got a phone call and was told I was hired

Interview Questions
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Interview Candidate

No Offer
Negative Experience
Average Interview
Application

I applied online. The process took 4 weeks. I interviewed at Digital Federal Credit Union in Dec 2021

Interview

I had a virtual interview that went great or so I thought. Answered a few questions like “What do you like about sales” “What don’t you like about sales” and “When did you provide great service”. At the end of the interview I was asked if there was anything that would come up in a credit review and I was honest and explained that they would see that I have a charged off account. I have been struggling for the last year and a half like most of the world with the pandemic. I received an email the same day saying “Congratulations you’re moving on to the next step” (background check and credit pull) only to be told they will not be moving forward with me because of my credit report. Waste of time as I had already explained what would show in the report.

Interview Questions
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Employee in Franklin, MA

Accepted Offer
Positive Experience
Easy Interview
Application

I applied online. The process took 2 days. I interviewed at Digital Federal Credit Union (Franklin, MA)

Interview

Easy fun and enjoyable lots of games also going to know each other. I was he did online interview because of Covid but overall it was an easy process we were able to redo the videos as many times as you want until you feel comfortable with your response.

Interview Questions
  • That’s all the questions about the company itself like what did I know personally I would have a little piece of paper with all the information they also asked situational questions which honestly were pretty tough.
1 person found this interview helpful

Digital Federal Credit Union

Anonymous Employee in Atlanta, GA

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 1 day. I interviewed at Digital Federal Credit Union (Atlanta, GA) in Aug 2021

Interview

*Teams video meeting - 30-hour *Was giving background information on the company *The benefits seem amazing *Explained they like to promote within *3 days shifts either 8-5 or 9-6 EST, 2 closing 11-8 or 12-9 EST, and alternating Saturday 9-3 EST. When you do work Saturday you will get a day off during the week *Breaks and lunch are assigned to you *Company will provide equipment *Background check and credit check required

Interview Questions
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Interview Candidate

No Offer
Positive Experience
Average Interview
Application

I interviewed at Digital Federal Credit Union

Interview

it was on the phone for 2 rounds because of quarantine. to me i did not like it that way because i feel like being in person is much better. the first interview i had to record myself answering questions and the second interview i had with an actual person.

Interview Questions
  • if you have a disgruntled member how would you handle that situation?
Be the first to find this interview helpful

Digital Federal Credit Union

Anonymous Interview Candidate in Boston, MA

No Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 5 weeks. I interviewed at Digital Federal Credit Union (Boston, MA) in Jul 2021

Interview

I was brought to the third round of the interview process and asked to deliver a short presentation to a panel, which went well enough from my vantage point; however, I never received any decision one way or another. I emailed the hiring manager after a week and then after three weeks, and still did not receive an answer. I think it's a matter of basic respect and human decency to let someone know of a decision one way or another especially after you have brought someone through three rounds of interviews and especially after you ask them to create a customized presentation for the role and company. These small things make a very big difference and I believe speak to the basic ethics and character that are (or are not) present at a company. They have since reposted the role, which I assume means that it was a failed search. That is fine, and it happens, but have the basic human decency and respect to let someone know about such a decision. It also just strikes me as a little hypocritical that for a role focused on creating inclusion, they fail to practice that when it comes to hiring practices for this role.

Interview Questions
  • Why are you interested in this role? Talk to me about your professional experiences How do you design workshops? Are they primarily yours that you created or have you facilitated others’ workshops that they’ve developed? What are your top three strengths? What are some areas of improvement? What are a few DE&I projects you’ve done? How do you handle conflict? Tell me about a time when you’ve taken ownership or initiative for something. Where do you see this role fitting into your 5-year and 10-year goals professionally? What makes you different from other candidates?
2 people found this interview helpful
Viewing 1 - 10 of 54 Interviews

Digital Federal Credit Union Interviews FAQs

Glassdoor users rated their interview experience at Digital Federal Credit Union as 67.3% positive with a difficulty rating score of 2.56 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Lead Network Engineer and IT Specialist rated their interviews as the hardest, whereas interviews for IT and Analyst roles were rated as the easiest.

The hiring process at Digital Federal Credit Union takes an average of 15.23 days when considering 53 user submitted interviews across all job titles. Candidates applying for Assistant Branch Manager had the quickest hiring process (on average 1 day), whereas Organization Development Specialist roles had the slowest hiring process (on average 35 days).

Common stages of the interview process at Digital Federal Credit Union according to 53 Glassdoor interviews include:

One on One Interview: 26.60%

Phone Interview: 20.21%

Drug Test: 11.70%

Presentation: 11.70%

Group Panel Interview: 8.51%

Other: 7.45%

IQ Intelligence Test: 6.38%

Background Check: 6.38%

Skills Test: 1.06%

Popular Careers with Digital Federal Credit Union Job Seekers

JobsSalariesInterviews

Work at Digital Federal Credit Union? Share Your Experiences

Digital Federal Credit Union logo

Digital Federal Credit Union

or

Digital Federal Credit Union Careers

Cover image for Digital Federal Credit Union

DCU is unlike any place you have ever worked, and maybe even any place you've ever interviewed. Many candidates have commented on the...More

  • Growth @ DCU
  • Benefits @ DCU
  • Perks @ DCU
  • Careers @ DCU
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Company Updates

Logo

Digital Federal Credit Union

45 days ago

Careers
Calling all potential interns – we’re hiring for the summer! 😎 Roles will be available in DCU Branches and other Back Office areas. Prior experience in customer service (including telephone skills) and cash handling is recommended. Learn more at dcu.org/careers.
Shared image - Careers | DCU
Careers | DCU
www.dcu.org
Logo

Digital Federal Credit Union

185 days ago

Careers
We’re hosting a job fair on-site at our Worcester Gold Star Blvd. branch from 3pm to 6pm on Thursday, 9/22/22. Stop by our branch (located at 131 Gold Star Boulevard/Route 12N, Worcester, MA 01606) to learn more and interview for openings in Marlborough, Framingham and Westborough, as well as our Worcester branches. Let’s talk about benefits: • Competitive salary and 3 weeks of vacation time • Generous bonus program • 401(k) with 100% company match up to 7% • Tuition reimbursement and student loan payment assistance • And much more Join a company and team that knows how to put people first.
See all

Digital Federal Credit Union Photos

+ Add Photo
Digital Federal Credit Union photo of: DCU at the Boston 25 Zip Trip
Digital Federal Credit Union photo of: One of the many DCU Shred Days of 2019
Digital Federal Credit Union photo of: DCU branch opening in Methuen, MA
Digital Federal Credit Union photo of: DCU's annual employee Toys for Tots drive
Digital Federal Credit Union photo of: New Branch Opening

Have you worked here?

See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Write a Cover Letter

Stand Out From the Crowd With the Perfect Cover Letter

How to Write a Resume

Write a Resume Recruiters Can't Resist

The Ultimate Job Interview Preparation Guide

How to Prepare for Your Interview and Land the Job

Digital Federal Credit Union Job Seekers Also Viewed

The Hanover Insurance Group Logo
The Hanover Insurance Group

4.1

822 Reviews
Compare

Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you.