I applied online. The process took 1 week. I interviewed at Diligent (Bengaluru) in Nov 2022
Interview
Three rounds of interview process . 1.Talent acquisition - Screening process . She was super responsive and arranged rounds as per my convenient dates and time . 2. Technical Round - Questions on my technical skills mentioned in CV and customer handling scenario based questions. Interviewer was very friendly and interactive. 3. Hiring Manger Round - it was a different kind of interview I have never went before , live scenario based questions , given feedback on my negatives and positives itself in the interview which will be helpful for me. Totally very nice interview experience with diligent.
Interview questions [1]
Question 1
Basic SQL questions , API, Networking, Scenario based questions on technical support.
It took three weeks for the interview process and it was smooth experience. HR clearly communicating the rounds details, I had 4 round of interview,
1. HR screening
2. Technical Round
3. Technical Round
4. With director
Interview questions [1]
Question 1
SQL Joins, how would you troubleshoot particular scenario, what are the 5 important skills for technical support