Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Discord

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Discord reviews | Discord jobs | Discord salaries | Discord benefits | Discord conversations
      Discord interviewsDiscord Customer Experience Associate interviewsDiscord interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Experience Associate Interview

      Jul 19, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Discord

      Interview

      I always admired Discord and was very thrilled when I learned about a turk/rus customer experience associate position opening in Amsterdam office, so I applied for it. After some time Talent acquisition manager scheduled a call with me and we had a pretty nice chat about my experience and reasons for applying for the position. The conversation ended with them saying that they’d be excited to move my candidacy forward and we scheduled a call with a hiring manager. Chat with the hiring manager was ok, except that sometimes it felt a bit chaotic as I was interrupted quite often and the conversation was led off topic, although I had just about 30 minutes to tell about myself. The next day I got a rejection email with no explanation why I got rejected. And it would have been completely understandable, if after writing to them 2 times asking about feedback I received even a small reply with the reasons, however, I was completely ignored. This is such a big disappointment, because Discord has been my dream company and my experience seemed really suitable for this position, and after this interview process all I wanted was to have at least some feedback to help me improve my skills to fit in later…

      Interview questions [1]

      Question 1

      Why did you apply for this position?
      Answer question
      10

      Other Customer Experience Associate Interview Reviews for Discord

      Customer Experience Associate Interview

      Mar 21, 2022
      Anonymous Interview Candidate
      Amsterdam
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Discord (Amsterdam)

      Interview

      Applied online, received a call from the recruiter, then received a follow up email, then an interview with a hiring manager. Overall a good experience, questions that make you think about your future and if you will stay in the company and share their values. Experience with their platform as a user is obviously an advantage.

      Interview questions [4]

      Question 1

      tell me about yourself.
      Answer question

      Question 2

      tell me something you like to do in your personal life
      Answer question

      Question 3

      how do you see yourself in 5 years?
      Answer question

      Question 4

      tell me about a situation where you had to show empathy/solve a complicated problem
      Answer question
      5

      Customer Experience Associate Interview

      Apr 27, 2022
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Discord (San Francisco, CA) in Dec 2021

      Interview

      Initial Hiring Screen with Recruiter -> Hiring Manager Zoom Call -> Skills Assessment -> Full Day Panel Interview. This process took around 2-3 months. Every interaction with the initial recruiter, to the recruiting coordinators and hiring manager has been exceptional. Everyone is super friendly and you can tell they all love what they do and all have a shared passion for the love of Discord. This was by far one of the most difficult interviews I've done and the only word of advice I recommend future interview-seekers is to be your true self. Do not put up a facade, be yourself.

      Interview questions [4]

      Question 1

      Tell me a time when you had to diffuse a tense situation.
      1 Answer

      Question 2

      Tell me a time where you dealt with a challenging customer.
      Answer question

      Question 3

      In the first 60 days, what do you think is going to be the most challenging thing about this position?
      Answer question

      Question 4

      Tell me about a time you had a conflicted situation with a difficult colleague
      Answer question
      2