I applied online. The process took 1 week. I interviewed at Entain (Ruislip, England) in Mar 2022
Interview
It was quick, it was face to face and okay. The manager was really unprofessional but I needed the job at the time. The manager was racist. He only looked out for the people from his home country so hence there was a big divide in the workplace.
Interview questions [1]
Question 1
Random basic question was asked for the interview.
HR Phone interview. Generally quite easy and conversational. General questions about who you are and work experience etc. Pretty much a box ticking exercise, do you have right to work and over 18 etc.
Initially, the process begins with an online situational assessment. Upon successful completion, the candidate will be interviewed by the Marketplace Manager. If the interview is successful, the candidate will be offered a position with the company.
The interview process was friendly, professional, and well-structured. The interviewer asked clear, practical questions about customer service, teamwork, and real shop situations, making it feel comfortable and genuinely conversational throughout.
Interview questions [1]
Question 1
How would you handle a customer who’s upset about losing a bet?