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      Entergy

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      Customer Service Representative Interview

      Dec 22, 2021
      Anonymous employee
      Jackson, MS
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Entergy (Jackson, MS) in Jan 2019

      Interview

      Not easy but not hard. Take your time think about your answers don’t be too modest be bold be sure of yourself and it’s yours. Accept who you are and be just that

      Interview questions [1]

      Question 1

      What would you do if a manager gave you false information
      1 Answer

      Other Customer Service Representative Interview Reviews for Entergy

      Customer Service Representative Interview

      Sep 20, 2019
      Anonymous Interview Candidate
      New Orleans, LA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Entergy (New Orleans, LA) in Sep 2019

      Interview

      It was a very open and laid back interview where it was more like speaking with friends. It was not intimidating at all. All of the duties were thoroughly explained as well as expectations. Also explained work hours, etc.

      Interview questions [1]

      Question 1

      Typical interview questions: best thing about you, negative work aspect, etc?
      1 Answer

      Customer Service Representative Interview

      Aug 20, 2017
      Anonymous employee
      Jackson, MS
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Entergy (Jackson, MS) in Oct 2013

      Interview

      I had 2 interviews with standard questions from a recruiter initially. They were fairly easy to answer as I could recall and reflect on past employment experience.

      Interview questions [1]

      Question 1

      Tell me about a time when you had a difficult problem to solve with a customer. What was the problem? How did you maintain customer satisfaction while addressing the problem?
      2 Answers