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      Everlaw

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      Customer Service Associate Interview

      May 23, 2018
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Everlaw in May 2018

      Interview

      I applied online, they got back to me about 3 weeks later asking to set up a phone interview. Phone interview was approximately 20-30 minutes long asking about how I think I'd be a good fit, what big projects I've done etc. At the end of the week they called me back and said I was better qualified for another position - so I wasn't offered the position.

      Interview questions [1]

      Question 1

      Describe your most challenging project.
      Answer question
      4

      Other Customer Service Associate Interview Reviews for Everlaw

      Customer Service Associate Interview

      Mar 11, 2021
      Anonymous Interview Candidate
      London, England
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Everlaw (London, England) in Feb 2021

      Interview

      Phone interview, after that an exercise, to reply to a support email. Standard set of questions during the phone interview. During the exercise, you have three days and apparently should only take 90mins but that isn't the case. Take your time to look through all the products and double-check before sending it out, I wasn't successful and I been in support for nearly 10 years. I asked for feedback but due to company policy was not able to get any.

      Interview questions [1]

      Question 1

      Why do you want to join Everlaw? The exercise consisted of a support email with a frustrated customer about the system being down, it is marked weirdly.
      Answer question