They just wanted to make sure I could use a computer and have basic empathy for upset customers. It was a straightforward interview along with a “words per minute” basic typing measure.
Other Customer Service Representative Interview Reviews for FTD, LLC
I applied in-person. The process took 5 days. I interviewed at FTD, LLC (Chicago, IL) in Feb 2024
Interview
Pretty straight forward for an entry position. One simple interview to see if there was a match or not. Was a seasonal job, so they weren't looking for the perfect candidates.
Interview questions [1]
Question 1
How do you approach supporting a frustrated customer?
I applied online. The process took 1 week. I interviewed at FTD, LLC (Centerbrook, CT)
Interview
Questions. Be ready to take a saliva drug test on your interview if you are offered a job!!! Keyboarding test prior tio being hired. It is who you know in this place
