I was called and offered an interview, then called a few days later and offered the job. I was told I may have a second interview but this did not go ahead.
Interview questions [1]
Question 1
Tell me about a time you worked with a difficult customer.
I applied online. I interviewed at Fedcap Employment (London, England) in Nov 2021
Interview
There was an assessment centre and interview, my interview focused on goals and compliance, making sure I can hit targets and my understanding with government goals. There was also questions on handling challenging customers. The assessment centre has team exercises example was discussing scenarios regarding health decisions and what you would do in a situation
Interview questions [1]
Question 1
How confident would you be dealing with challenging and rude customers
I applied online. I interviewed at Fedcap Employment (London, England) in Nov 2021
Interview
Hiring process was very unprofessional.
Recruitment team called to speak about an role which was not even applied for.
Then they called back regarding the correct role and set an invite for the correct role.
The interview was very unprofessional. It was with the recruitment head and the branch manager.
When the interview happened, the recruiter went on to explain that the role/scheme JETS which was applied for is infact only temporary due to the fact that they only have the contract until 2022... why post the role as permanent then?
The interviewers then continued to constantly interrupt, which was very off putting.
Avoid this company at all costs.
