Senior Customer Service Representative applicants have rated the interview process at Foundever with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Service Representative roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Senior Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 22%
Skills test: 22%
Background check: 11%
Phone interview: 11%
Drug test: 11%
Personality test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Foundever in Sep 2017
Interview
It was easy interview with several rounds. It's easy to clear. Will check for fluency and how to answer and then stability. Few questions about basic technical. But it's easy to clear
I applied online. I interviewed at Foundever (Augusta, GA)
Interview
It was pretty simple take a test if you pass then they will have a script for you to read. The script is simple and straightforward the interview process is nice and smooth
Interview questions [1]
Question 1
Are you available on the weekends? It’s a call center that’s open until 2 am
I applied online. The process took 2 days. I interviewed at Foundever in Jan 2013
Interview
After applying online I was called in for a skills assessment. I expected to have to wait a day or two after for an interview. Instead, I was interviewed on the spot and offered the position. I was told that is normal. Overall, it was a quick and smooth process.