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      Foundever

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      Related searches: Foundever reviews | Foundever jobs | Foundever salaries | Foundever benefits
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      Customer Service Representative Interview

      Jan 3, 2023
      Anonymous employee
      Barranquilla, Atlántico
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Foundever (Barranquilla, Atlántico) in Dec 2022

      Interview

      El proceso de la entrevista fue muy fluido, muy amable quien te hace la entrevista y si no logras alcanzar el nivel de inglés requerido y solo te falta un poco tienes la opción de entrar a la academia de idiomas por un mes y ya luego hacer la entrevista final.

      Interview questions [1]

      Question 1

      Preguntas sobre tu experiencia laboral si tienes, dónde estudiaste el inglés y básicamente todo lo relacionado con tus estudios y al final un juego de roles dónde el entrevistador hace de cliente y tu de agente y pues debes saber manejar un hipotético caso no importa que no tengas experiencia, solo es demostrar como resolver la inquietud o solicitud del cliente en inglés toda la entrevista y el juego de roles. Al final te dicen si pasaste, el puntaje en porcentaje % y ya te felicitan.
      Answer question
      1

      Other Customer Service Representative Interview Reviews for Foundever

      Customer Service Representative (CSR) Interview

      Mar 30, 2026
      Anonymous employee
      Belgrade, Central Serbia
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Foundever (Belgrade, Central Serbia)

      Interview

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Interview questions [1]

      Question 1

      Role play, CSR and a client.
      Answer question

      Customer Service Representative Interview

      Mar 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Foundever

      Interview

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Interview questions [1]

      Question 1

      What is my customer service experience
      Answer question

      Customer Service Representatives Interview

      Mar 9, 2026
      Anonymous Interview Candidate
      Indianapolis, IN
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Foundever (Indianapolis, IN) in Mar 2026

      Interview

      Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled. Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show. I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.