Customer Service Representative applicants have rated the interview process at GAN with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 92.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at GAN overall takes an average of 12 days.
Common stages of the interview process at GAN as a Customer Service Representative according to 3 Glassdoor interviews include:
One on one interview: 33%
Background check: 17%
Drug test: 17%
Presentation: 17%
Phone interview: 17%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at GAN (Las Vegas, NV) in Nov 2020
Interview
Both interviews were via phone/Zoom. The managers were very specific on expectations and job descriptions, and were very thorough. I was hired within the same week. I am looking forward to my future with GAN.
Interview questions [1]
Question 1
They asked Customer Service background questions and requested different types of scenarios I've experienced in the past.
I applied online. The process took 1 week. I interviewed at GAN
Interview
Interview process is fairly straight forward. There are no hard questions they ask to try and throw you off. The position I applied to is fairly entry-level so there isn't a lot of technical experience they ask for or require. Interview was about 20-30 minutes long and was in an comfortable environment
Interview questions [1]
Question 1
Name an example or scenario where you provided a heightened level of support to a customer or client
Met with operations manager and was a great experience. Very good interviewing process. The OM did hire me and I stayed with the company for 2 plus years. I highly recommend
Interview questions [1]
Question 1
Tell us about a past difficult Customer you have dealt with in the past.