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      Customer Service Representative Interview

      Dec 1, 2023
      Anonymous employee
      Las Vegas, NV

      Other Customer Service Representative Interview Reviews for GAN

      Customer Service Representative (CSR) Interview

      Feb 10, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at GAN

      Interview

      Interview process is fairly straight forward. There are no hard questions they ask to try and throw you off. The position I applied to is fairly entry-level so there isn't a lot of technical experience they ask for or require. Interview was about 20-30 minutes long and was in an comfortable environment

      Interview questions [1]

      Question 1

      Name an example or scenario where you provided a heightened level of support to a customer or client
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at GAN (Las Vegas, NV)

      Interview

      Met with operations manager and was a great experience. Very good interviewing process. The OM did hire me and I stayed with the company for 2 plus years. I highly recommend

      Interview questions [1]

      Question 1

      Tell us about a past difficult Customer you have dealt with in the past.
      1 Answer

      Customer Service Representative Interview

      Nov 10, 2020
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at GAN (Las Vegas, NV) in Nov 2020

      Interview

      Both interviews were via phone/Zoom. The managers were very specific on expectations and job descriptions, and were very thorough. I was hired within the same week. I am looking forward to my future with GAN.

      Interview questions [1]

      Question 1

      They asked Customer Service background questions and requested different types of scenarios I've experienced in the past.
      Answer question