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      Gerber Life

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      Related searches: Gerber Life reviews | Gerber Life jobs | Gerber Life salaries | Gerber Life benefits
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      Customer Service Representative Interview

      Jan 18, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Gerber Life in Jan 2018

      Interview

      Contacted by agency for prescreening. Completed typing test. Had to complete call center simulator. 2nd part of interview was a knowledge test (basic math and English). Once results were back a face to face interview was scheduled. Met with manager and supervisor....pretty laid back interview they were extremely nice and didn’t make the interview tense at.

      Interview questions [3]

      Question 1

      What strategy do you use to make a sale
      Answer question

      Question 2

      Do you feel there is a difference between a sale and a service
      Answer question

      Question 3

      General background questions...tell me about your last position
      Answer question
      1

      Other Customer Service Representative Interview Reviews for Gerber Life

      Customer Service Representative Interview

      Jul 15, 2021
      Anonymous Interview Candidate
      Grand Rapids, MI
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Gerber Life (Grand Rapids, MI) in Jul 2021

      Interview

      Interview was smoothly. They answered every question I had. I talked to an employee who is a friend of a friend . They are straight up on its sales. They are willing to teach this. The friend of a friend told me it's not as bad as I'm thinking.

      Interview questions [1]

      Question 1

      Am I able to work certain hours
      Answer question

      Customer Service Representative Interview

      Jul 22, 2021
      Anonymous employee
      Fremont, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Gerber Life (Fremont, MI) in May 2021

      Interview

      First round was a quick interview with recruiting to confirm a basic fit with qualifications. Entirely remote as I am in a different state than the company. Well organized. The second interview was with three supervisor level employees. I believe it was a behavior based interview to remove bias. Utilizes the STAR method for interviewing. Everyone I met had worked there a very long time (which seems to be the trend as a whole).

      Interview questions [1]

      Question 1

      Describe a time you had to give a unpopular opinion, or difficult choice- what did you choose and why.
      1 Answer

      Customer Service Representative Interview

      Aug 2, 2024
      Anonymous employee
      Fremont, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Gerber Life (Fremont, MI) in Feb 2020

      Interview

      Very friendly discussion, especially if you are prepared. Be confident and you will be okay. They want to know if you think you can cross sell, which is much of the job

      Interview questions [1]

      Question 1

      What does sales mean to you? What does service mean to you?
      Answer question