Customer Service Representative applicants have rated the interview process at Goodgame Studios with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 83.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 31 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Goodgame Studios overall takes an average of 37 days.
Common stages of the interview process at Goodgame Studios as a Customer Service Representative according to 4 Glassdoor interviews include:
Skills test: 25%
Phone interview: 13%
Other: 13%
Group panel interview: 13%
Presentation: 13%
One on one interview: 13%
Background check: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Goodgame Studios (Hamburg) in Mar 2020
Interview
Questions about former experience, then kinda test - answering possible questions from players, some small talk - it was nice and quite easy, in friendly atmosphere - so I didn't feel stressed at all.
I had an interview with two leads. Interview was of course in english and both leads were very nice. They gave off an atmosphere that was a friendly and professional. Interview was online.
Interview questions [1]
Question 1
How many tickets do you think do you need to answer per day.
I applied online. The process took 4 weeks. I interviewed at Goodgame Studios in Dec 2015
Interview
Email and then 1 hour skype Call. The junior recruiting employee was unprofessional. Told me to send me test documents immediately but I had to remind it to her few days after. Then she told me that it is no hurry and that she will contact me with decision of job offer, but didn't really and just lied again. I would expect more professional behaviour from company which tries to look "cool". Wasted my prep time and interest for some time about working for this company. I would recommend to look elsewhere for more professional and polite company.