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      Customer Experience Specialist Interview

      Nov 26, 2025
      Anonymous Interview Candidate
      Valencia, Valencian Community
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at GuruWalk (Valencia, Valencian Community)

      Interview

      Long process including: - Online Assessment - Video Call for Online Assessment review - Video Call with HR for Culture fit Assessment - In person Case Problem Interview - Asking for Referals from previous employers

      Interview questions [1]

      Question 1

      The online Assessment asked to analyze a dataset of 50 guides with their ratings and other performance metrics, Describe the features of the best and worst guides and suggest areas where the company should focus. The culture fit was an interview with HR where they asked typical questions of 'what you are most proud of', 'examples of stressfull times at previous companies and how you managed them'. etc,
      Answer question

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