HGS Customer Relations Associate Interview Questions

Skip to content Skip to footer

Community
Jobs
Companies
Salaries
For Employers

Notifications

Elevate your career

Discover your earning potential, land dream jobs, and share work-life insights anonymously.

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalized job recommendations and updates by starting your searches.

HGS

Engaged Employer

Customer Relations Associate Interview

Mar 11, 2017

Anonymous employee

Dartmouth, NS

Other Customer Relations Associate Interview Reviews for HGS

Customer Relations Associate Interview

Jun 12, 2023

Anonymous employee

Winnipeg, MB

Accepted offer

Positive experience

Related searches: HGS reviews | HGS jobs | HGS salaries | HGS benefits

HGS interviews HGS Customer Relations Associate interviews HGS interview

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

Followed companies

Stay ahead in opportunities and insider tips by following your dream companies.

Job searches

Get personalized job recommendations and updates by starting your searches.

Customer Relations Associate Interview

Mar 11, 2017

Anonymous employee

Dartmouth, NS

Other Customer Relations Associate Interview Reviews for HGS

Customer Relations Associate Interview

Jun 12, 2023

Anonymous employee

Winnipeg, MB

Accepted offer

Positive experience

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at HGS (Dartmouth, NS) in Feb 2017

Interview

The interview process was a bit Technical. I was made to understudy a CRA for some minutes, then Iwas taken to another room for the proper interview. There was a role play meant to test sale skills. I was asked a few questions then taken to another room for the computer literacy test. There my typing speed was tested and my ability to navigate several pages and areas of the computer was tested. To pass this interview, you must be computer literate.

Interview questions [1]

Question 1

What do you know about HGS?

Answer question

Average interview

Application

I applied online. I interviewed at HGS (Winnipeg, MB) in Feb 2023

Interview

Good job for start ups. interview process was fast and smooth. A good company to start your career in.company brings overall calm and friendly atmosphere with lots of team bonding. Indeed a great place to work

Interview questions [1]

Question 1

how do you contribute to the overall growth of the company

Answer question

HGS response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Customer Relations Associate Interview

May 10, 2022

Anonymous employee

Toronto, ON

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at HGS (Toronto, ON) in Feb 2022

Interview

The first step was Online Assessment. Once you pass the online assessment the HR will contact you. Phone Interview will be held and after that a following video interview. If you are okay with everything, they will send you the equipments and you are hired!

Interview questions [1]

Question 1

Q. How do you de escalate a situation? Q. How do you handle a customer? Q. How do you solve a problem?

Answer question

HGS response

Hi, thank you for sharing your interview experience at HGS. We wish you all the best.

Customer Relations Associate Interview

Feb 12, 2020

Anonymous employee

Fredericton, NB

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at HGS (Fredericton, NB) in Jul 2019

Interview

Two screening interviews, followed by a typing & English test, then a technical test of my internet speed. Had to provide proof (video or photos) of my private work area within my home

Interview questions [1]

Question 1

Their main concern was that I was prepared to work any shift in my time zone

1 Answer

HGS response

Hi, thank you for sharing your valuable feedback. It is always nice to hear from our current employees about the experiences they are having with us. Your feedback is very helpful for people researching our company and helps them to decide if the Cutomer Service Industry and HGS is right for them. It also helps us to improve and is an extra dialogue channel to our Voice of the Employ ee internal feedback programs we run. HGS Canada is always striving to develop the members of our team and we want our people to learn and grow together. Thank you for sharing your talents with HGS Canada.

HGS Customer Relations Associate Interview Questions | Glassdoor