I applied online. The process took 2 weeks. I interviewed at HSBC (Parramatta) in Nov 2022
Interview
It was pretty chill and interviewers were pretty nice. They asked a lot of follow up questions based on the pre-setting questions and our answers. The interview was totally around an hour.
I received a link to do the on-demand video interview. It's easy but just make sure you look at the camera. The process is just to simply introduce yourself and answer 3 questions.
Interview questions [1]
Question 1
What is something you’re truly passionate about, and how has it shaped who you are today?/ Which personal or professional values do you hold most important, and how do they guide your actions?/ Can you share the most memorable customer service experience you’ve had and explain what made it stand out?
The interview was ok. I had 3 attempts at recording my responses to the questions. I would've preferred if the interview was done in person. I had questions like what I knew about HSBC to why I was interested in role and what my career goals were.