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      HealthHelp

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      Customer Service Representative Interview

      Jan 20, 2017
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at HealthHelp (Houston, TX) in Jul 2016

      Interview

      It was actually a great interview, basic interview questions, if they feel you are a good fit you will be asked to test right after the interview and given a contingent job offer.

      Interview questions [1]

      Question 1

      How would you handle an irate customer?
      Answer question

      Other Customer Service Representative Interview Reviews for HealthHelp

      Customer Service Representative Interview

      Feb 1, 2019
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HealthHelp (Houston, TX)

      Interview

      Professional hiring process. Asked to read words from paper. Hired on the spot. I was told that sometimes people call in and they “maybe having a bad day” so they can be rude. I’ve worked with rude patients before so I was up for the challenge, boy was I wrong! Having a bad day is NEVER an excuse to treat people without respect. In person interview, offer, drug test.

      Interview questions [1]

      Question 1

      Can you read these words
      Answer question

      Customer Service Representative Interview

      Mar 15, 2016
      Anonymous employee
      East Greenbush, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at HealthHelp (East Greenbush, NY) in Feb 2016

      Interview

      Talked with Aerotek. Talked with HR on the phone. Got all the info. Sounded good. Came in for interview. Told me I got it that day!

      Interview questions [1]

      Question 1

      Where I wanna be in five yrs. How to do a tough phone call.
      1 Answer
      1