NCO Financial Interview Question: How do you assign accounts? ... | Glassdoor

Interview Question

Collections Manager Interview Atlanta, GA

How do you assign accounts?


Interview Answer

1 Answer


I first draw a profile of each collector. I then assign accounts based on strength, to ensure that the money come in. Those who haven't shown any area of strength and always return low numbers without covering their seats are the ones that get coached for improvement.

Interview Candidate on Jun 16, 2010

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