Customer Service Specialist applicants have rated the interview process at IBEX Global with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at IBEX Global overall takes an average of 7 days.
Common stages of the interview process at IBEX Global as a Customer Service Specialist according to 2 Glassdoor interviews include:
One on one interview: 40%
Skills test: 40%
Background check: 20%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at IBEX Global (Lahore) in Jun 2025
Interview
A short interview on call all of a sudden without any preparation. Doesn't get back to you later. No feedback or reaching out to you for any position not even a rejection email
The process was smooth you just have to be confident and have good communication skills the interviewers were polite and good i cleared all my three interviews and they said the recruitment team will reach out i got a call today i picked it up a tune started playing it kept playing for 2 minutes i cut the call now what should i do
I applied in-person. I interviewed at IBEX Global (Islamabad, Islamabad) in Feb 2026
Interview
It was a 3 step process, initially it went well and i was offered a position but the management sucks. Thats the reason i was not sure if i should go for the opportunity and i declined because of the way their management works.
Interview questions [1]
Question 1
Why did you leave your last workplace and whats growth to you?