I applied through a recruiter. The process took 2 weeks. I interviewed at Intercom in Dec 2020
Interview
I was contacted by a recruiter at Intercom to interview for an Account Executive role. The conversation with the recruiter was great, however the hiring manager left a lot to be desired.
The hiring manager was almost 10 minutes late to the 30 minute interview and didn't so much as acknowledge this. He asked the general questions for a sales interview, asking about my current role, what I'm selling etc. He said that the product I was currently selling could not possibly be SaaS as it was not a subscription model. This is simply not true - there are a million ways to pay for a product, and $/month isn't the only option for SaaS vendors.
I received an email from the recruiter to let me know that the hiring manager didn't think it was a good fit because my experience didn't align.
Interview questions [1]
Question 1
Describe your current role and product to me.
What sales methodologies are you currently using?
Talk me through your resume.
IQ test, HR phone call screen, hiring manager. Then, the panel interview, 2 hours 15 all online, quiet quick from hiring manager interview, will be conducted around intercom culture, sales acumen, and intercom values.
I applied through an employee referral. The process took 5 weeks. I interviewed at Intercom
Interview
Very positive interview experience. First a screening with a recruiter, then a video call with hiring manager, and finally a "super-day" of several cross functional meetings, sales presentation, wrap up with hiring manager, and wrap up with recruiter.
