Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      JD Power

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: JD Power reviews | JD Power jobs | JD Power salaries | JD Power benefits
      JD Power interviewsJD Power Customer Service Representative (CSR) interviewsJD Power interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      Apr 7, 2023
      Anonymous Interview Candidate
      Toronto, ON
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at JD Power (Toronto, ON)

      Interview

      applied on the website. received an email requesting a 2 minute recording of a specified script. Scheduled one-on-one with the team supervisor. attended the interview and received an offer letter after a week.

      Interview questions [1]

      Question 1

      Tell me more about your previous experiences
      Answer question
      avatar
      JD Power response
      3y
      Thank you for taking the time to tell us about your experience. Although it did not result you joining our team, we appreciate you taking the time to share your positive interview experience. We encourage you to stay current with our career opportunities and if you have any questions or concerns, please reach out to feedback@jdpa.com. Thank you, J.D. Power

      Other Customer Service Representative (CSR) Interview Reviews for JD Power

      Account Manager Interview

      Mar 17, 2021
      Anonymous Interview Candidate
      Irvine, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at JD Power (Irvine, CA) in Mar 2021

      Interview

      I got invited for an interview and asked to indicate my availability. Then after initially responding, and following up several days later they never even got back to me! Extremely unprofessional and rude HR staff. Must be indicative of the organization.

      Interview questions [1]

      Question 1

      What is your availability for an interview?
      Answer question