Guest Services applicants have rated the interview process at Kansas City Zoo with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Kansas City Zoo as a Guest Services according to 2 Glassdoor interviews include:
Background check: 25%
Drug test: 25%
One on one interview: 25%
Group panel interview: 25%
Here are the most commonly searched roles for interview reports -
Applied for position through the online portal. Called in for interview a few days later. Small mental math test was required while waiting for interview. Asked about previous customer service experience. Was offered job during the interview.
I applied online. I interviewed at Kansas City Zoo (Kansas City, MO) in Jun 2023
Interview
Group Interview (4 of us in total) and 3 Department Managers Conducted the Interview (Retail, Rides and Admissions). Round robin question format and each of us were asked the same questions. They rotated who they directed each question to, so for example the same person didn’t answer first or last over and over.
Interview questions [1]
Question 1
Challenging situation with team in previous job and how handled it.