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Thanks for your feedback. We apologize for any miscommunication. All of our ads do say that the position involves sales, even if they also say customer service. People in this position wear many hats, two of which are customer service and sales. If you go back to look at any of our job ads they do say the position involves face to face sales. We are so sorry this didn't seem clear. We also want to address that we mentioned base pay but that you're saying the job is 100% commission based. Every one of our team members does receive a GUARANTEED base pay with opportunity to earn commission. Again, we are sorry if this wasn't explained clearly to you. Please feel free to call us or shoot us an email to discuss further. Best of luck to you moving forward!!